Finding teachable moments in new places

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teachable momentsby Grant Petruzzelli For the past couple weeks, my son Nixon has asked to go to work with me. During a recent school break, it seemed like a good day to do just that.

As the leadership team here at DCO Commercial was preparing for our company’s annual summit, I warned him that I would be focused on prep work, including poring through reports and sifting through data, which could substantiate achievements and supplement plans and sales presentations.

After hanging out for a while, Nixon asked if he could help. Sarcastically, I replied with, “How are you with spreadsheets?” Surprisingly, he replied, “I’m pretty good at adding up columns using the Sum formula in Google Sheets.” That was good enough for me.

I exported a copy of our Work In Progress report into a more navigable PivotTable and uploaded it onto a laptop. Then I took out an index card and asked him to answer five questions for me:

  1. Which top three clients account for the most revenue?
  2. Which three clients contribute the most profit?
  3. Which three jobs still have the most work to complete (balance to finish)?
  4. Who are our top producing project executives based on this report?
  5. Lastly, who did he think were our best clients based on his findings?

After a few minutes of demonstrating how the information could be found and filtered, I turned Nixon loose and he dove in. After 20 minutes or so, he presented me with an index card complete with his answers. 

I showed him what gross profit margin was, how it was computed and how it could affect some of his answers. A few minutes later, he refined his list.

The exercise was fun for a few reasons:

  1. It was certainly a proud dad moment, a clash of two worlds. It was fun to see my son connect some dots between the two.
  2. It illustrated how someone who is willing to learn can perform rather sophisticated tasks, regardless of their age, experience or prior familiarity.
  3. When something complicated can be simplified—and the right things can be put into focus—extraordinary results can follow.

I had a chance to illustrate to my 11-year-old son why the little things matter. By showcasing what I do each day, why it’s important and how I do it, I got to “pull back the curtain” and help him understand how math, logic, deductive reasoning, etc., can affect business. For an 11-year-old, it’s hard to see how those things create value, but a light bulb surely illuminated.

Will he become a CFO or a work-in-progress report guru? Who knows! But I never imagined he would be asking me about the profitability of specific customers on our drive home!

I have to give credit where it’s due, though. My wife, Courtney Petruzzelli, deserves a shout out. A home school teacher’s days are often hard fought. (We also have a 7-year-old daughter, Channing, who has also demonstrated an interest in the work I do.) Amid the journey, it’s hard to see the impact being made, but this experience was a good reminder that you are doing something special for our kids. 


Grant Petruzzelli is vice president of DCO Commercial Flooring, an Atlanta-based commercial flooring contractor. As a third-generation contractor and industry thought leader, he is focused on encouraging the next generation of sales and organizational leadership. Petruzzelli is also actively involved in Starnet.

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