Wed.Sep 28, 2022

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Tile of Spain Celebrates a Decade of Ceramic Innovation with the Debut of its 2022 Quick Ship Collection for the U.S. Market

Tile of Spain USA

Tile of Spain, the international brand representing more than 100 ceramic tile manufacturers belonging to the Spanish Ceramic Tile Manufacturer’s Association (ASCER), announces the 2022 update to the U.S. Quick Ship Collection. This year’s momentous 10 th annual catalog of Spanish tile includes more than 150 ceramic series from 44 Spanish companies.

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Mohawk releases new ESG Report

Floor Covering News

Calhoun, Ga.—Mohawk’s 13th annual Environmental, Social and Governance (ESG) Report highlights the company’s internal and external partnerships that are driving its commitment to achieving a better tomorrow together. The report is now available online. “During Climate Week NYC, we announced a unique collaboration with the International Future Living Institute (IFLI) and shared stories about Mohawk’s progress in reducing CO2 emissions; delivering more carbon neutral products; lowering our w

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Setra Supplies Timber Frame for New Electrolux Development Greenhouse Sthlm

The A to Z of Building

Setra has been commissioned to supply locally produced CLT and glulam for the first phase of Greenhouse Sthlm, a climate-smart development by Electrolux on Kungsholmen in Stockholm. The contract.

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Novalis’ Capobianco leads sustainability charge

Floor Covering News

Graham Capobianco. Dalton—Graham Capobianco, sustainability manager at Novalis , is pulling from his wealth of knowledge and range of experience to lead Novalis’ sustainability initiatives. “There are several different initiatives taking place over the next few years that are going to significantly impact the future of resilient flooring,” he said. “It’s a challenging but exciting time to be in the industry and, since I’m passionate about finding sustainable solutions, I’m looking forward to mak

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10 essential tips for working with clients

Floor Covering News

(This article was originally published on Houzz.com and has been edited for content and style.). Delivering great work is only half the equation when it comes to leaving homeowners happy. Good customer service is one of the most important things homeowners look for when making a hiring decision. Good customer service is also one of the things they remember most after the project is done and they’re writing a review.

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‘Tom’s Tips:’ Processing customer concerns

Floor Covering News

Dalton—The World Floor Covering Association (WFCA) released a new Tom’s Tips. In the series, Tom Jennings, retail training expert, presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition, he says. In this week’s Tom’s Tips , Jennings reminds viewers to make sure all staff members know how to predictably respond when customers call with concerns—as these calls are in

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Benchwick beta-tests new AI-powered wood innovation

Floor Covering News

New York, N.Y.— Benchwick recently announced a breakthrough called Envision.Style that is said to “learn” wood species (color, grain, patterns, etc.) and then recreate panels that are faithfully true to the original sample and provide highly believable pattern variations for digital printing and successful installation. According to the company, Envision.Style eliminates the lengthy and very expensive process of designers creating limited pattern variations for any kind of value to clients.

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WFCA partners with CHIPD

Floor Covering News

Dalton—The World Floor Covering Association (WFCA) welcomed its newest endorsed partner, CHIPD, a leading credit card payment processing provider. With this partnership, WFCA said it will provide its members with cost-effective and time-saving online payment solutions to leverage technology to accelerate payments, increase cash flow, decrease accounts receivables (AR) and reduce office interruptions and administrative costs.