Wed.Oct 05, 2022

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Daltile launches Anders collection

Floor Covering News

Dallas, Texas—Daltile’s newly-launched glazed porcelain tile collection , Anders, features a soft concrete visual offered in both warm and cool grays in a 32 x 32 format. “Noble Simplicity is a trend about living with less, focusing on the essential and decluttering our spaces and minds,” said Laura Grilli, director of product design, Dal-Tile. “Scandinavian design is a hallmark of Noble Simplicity and Anders’ soft concrete visuals are a nice fit.

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The Gun Safety Conversation We Should All Be Having

JG Kitchens

I don’t share this story often, but I felt compelled to do so after another spate of mass shootings this summer. What could I contribute to the health and safety of my fellow citizens? Well, I could put my knowledge of wellness design to use… So I did. You can read that essay on PBS’ […]. The post The Gun Safety Conversation We Should All Be Having comes to you courtesy of Jamie Gold, CKD, CAPS, MCCWC, Wellness Design Consultant and Author.

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‘Tom’s Tips:’ Defining convenience

Floor Covering News

Dalton—The World Floor Covering Association (WFCA) released a new Tom’s Tips. In the series, Tom Jennings, retail training expert, presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition, he says. In this week’s Tom’s Tips , Jennings stresses the importance for flooring stores to constantly look for new ways to be relevant to the next generation of buyers.

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5 ways to build customer relationships

Floor Covering News

(This article was originally published on entrepreneur.com. It has been edited for content and style.). Brand equity , loyalty or affinity are really just terms used interchangeably to describe trust. While all brands strive to build trust with their customers, trust is earned and not given. According to a recent survey by Edelman , 88% of respondents stated that trust was an important factor in buying decisions, one percentage point less than the financial value of the products.