‘Tom’s Tips:’ Be the pro they desire
Floor Covering News
NOVEMBER 8, 2022
Dalton—The World Floor Covering Association (WFCA) released a new Tom’s Tips. In the series, Tom Jennings, retail training expert, presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition. In this week’s Tom’s Tips, Jennings shares an old adage about dressing for success.
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