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Dealers descend on Surfaces with a purpose

Floor Covering News

Penny Carnino, director of operations for Grigsby’s Carpet, Tile & Hardwood in Tulsa, Okla., Last year, Carnino walked nearly 27 miles over the course of four days, meeting with customers and prospecting for products for her showroom. Surfaces gives you the opportunity to see a magnitude of products and services all under one roof.

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Lessons learned from turning down business

Floor Covering News

I have personally turned down clients’ request of doing work that we either were not familiar with the product/conditions or we didn’t have additional mechanics to complete their project in a timely manner. based Grigsby’s Carpet, Tile & Hardwood.

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Retailers React: What will be your major areas of interest in 2023?

Floor Covering News

Penny Carnino, Grigsby’s Carpet, Tile & Hardwood Tulsa, Okla. Our emphasis will be to focus on selling better products and increasing gross profit by having fewer mistakes. We’re going to have more team meetings and try to work together more as a team identifying issues, resolving issues and finding more ways to drive business.

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UFLPA update: LVT shortages have lingering effects

Floor Covering News

In some instances, they have had copious amounts of inventory to carry them through this ordeal; however, others are pivoting to alternative hard surface products to offer their customers. The vendors themselves implore us to show those highlighted products that are still available.”

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Are Amazon, Wayfair a threat to specialty retail?

Floor Covering News

Despite maintaining extensive product selections, logistics hubs and customer service centers, Amazon and Wayfair appear to be flying under the radar in the residential flooring business. We are fortunate that in our market, people want to see product and touch it.” Oftentimes it happens right under their very noses. “The

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What retailers had to say about Surfaces 2022

Floor Covering News

From seeing new products to connecting with customers, dealers gave the show rave reviews and agreed there is nothing quite like Surfaces. I was really impressed with the new RevWood products from Mohawk. I also liked the new CraftedEdge bevel from Mannington and also the COREtec product with attached acoustic underlayment.

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Winning at Retail 2023

Floor Covering News

We want customers to love the style and design of the products. Waterloo, Ontario, Canada MERCHANDISING Show more with less “At Westvalley Carpet & Flooring, we have made a practice of focusing on the quality brands and products that consumers are looking for. PAUL JOHNSON, Johnson Floor & Home Carpet One, Tulsa, Okla.

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