Floor Covering News
JANUARY 9, 2024
Traditional business practices have often emphasized detachment and objectivity, with the focus on profit margins, market trends and bottom lines—often overlooking the human element. In the realm of business, the adage “It’s not personal, it’s just business” has long been a prevailing mindset. There is something about this mindset that has never sat well with me.
The A to Z of Building
JANUARY 9, 2024
The construction industry as a sink for carbon dioxide? This is being worked on by researchers at Empa’s Concrete & Asphalt lab.
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Floor Covering News
JANUARY 9, 2024
Phoenix, Ariz.—The move from big cities on the East and West coasts of the country to suburban areas continued apace in 2023. That’s according to a newly released report from U-Haul, which reflects a trend that accelerated in the aftermath of the COVID-19 pandemic. Texas netted the largest number of movers in one-way U-Haul equipment in 2023, marking the third consecutive year it has finished atop the U-Haul Growth Index.
Floor Covering News
JANUARY 9, 2024
Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition. In this week’s “Tuesday Tips ,” Tom Jennings, retail training expert, reminds us that as a manager, one of the hardest management skills is learning to take care of yourself firs
Floor Covering News
JANUARY 9, 2024
NAFCD board High inflation in an uncertain economy. Challenges in recruiting, hiring and retention. Ongoing shipping and sourcing issues. These were just some of the hot-button topics on the table at the 2023 North American Association of Floor Covering Distributors and North American Building Material Distribution Association (NAFCD + NBMDA) convention held here at the group’s fall conference.
Floor Covering News
JANUARY 9, 2024
Several recent high-profile news stories involving retailers and service providers got me thinking about the importance of delivering top-notch customer service in an era where consumers are more closely watching their dollars. Take Southwest Airlines, for example. The company has long been known for its amazing customer service and out-of-the-box thinking when delivering memorable experiences to consumers.
Floor Covering News
JANUARY 9, 2024
Dalton—The National Association of Floor Covering Technicians (NAFCT) and UNITE Floor Training Alliance are set to host The Summit 2024, to be held here Feb. 22 and 23 at the Dalton Convention Center. “In my 40 plus years in this business, I’ve always seen three distinctly different players,” said Robert Varden, founder and CEO of UNITE. “The manufacturer, the retailer/dealer and the contractor/installer.
Floor Covering News
JANUARY 9, 2024
W hen U.S. Customs and Border Protection (CBP) added polyvinyl chloride products (PVC) as a “sector of concern” to its Uyghur Forced Labor Prevention Act (UFLPA) enforcement efforts last February, it marked for many suppliers the beginning of the end of sourcing products from that region of China. As it turned out the burden of proof on U.S. suppliers to verify that their materials were not sourced from the Uyghar Region (XUAR) became so onerous most suppliers simply gave up and pivoted to other
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