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Dealers share A+ products from 2020

Floor Covering News

The flooring industry was not immune to these impacts as plant shutdowns and retail showroom pauses put a crimp on product introductions. In fact, new product offerings and line extensions were robust in 2020 in what turned out to be a better-than-expected year for most flooring retailers and distributors. Or so you might think.

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Dealers descend on Surfaces with a purpose

Floor Covering News

Penny Carnino, director of operations for Grigsby’s Carpet, Tile & Hardwood in Tulsa, Okla., Last year, Carnino walked nearly 27 miles over the course of four days, meeting with customers and prospecting for products for her showroom. Surfaces gives you the opportunity to see a magnitude of products and services all under one roof.

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Retailers React: What will be your major areas of interest in 2023?

Floor Covering News

Penny Carnino, Grigsby’s Carpet, Tile & Hardwood Tulsa, Okla. Our emphasis will be to focus on selling better products and increasing gross profit by having fewer mistakes. We’re going to have more team meetings and try to work together more as a team identifying issues, resolving issues and finding more ways to drive business.

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Lessons learned from turning down business

Floor Covering News

I have personally turned down clients’ request of doing work that we either were not familiar with the product/conditions or we didn’t have additional mechanics to complete their project in a timely manner. based Grigsby’s Carpet, Tile & Hardwood.

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UFLPA update: LVT shortages have lingering effects

Floor Covering News

In some instances, they have had copious amounts of inventory to carry them through this ordeal; however, others are pivoting to alternative hard surface products to offer their customers. The vendors themselves implore us to show those highlighted products that are still available.”

Tulsa 98
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What retailers had to say about TISE 2023

Floor Covering News

Retailers at the show agreed, the trek was well work it and exhibitors came ready to do business with aggressive deals and gold standard product. The best product I saw was Karastan’s new waterproof wood—BelleLuxe. The new nylon SmartStrand blended products from Mohawk are definitely one of my favorites. RevWood Premier.

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Are Amazon, Wayfair a threat to specialty retail?

Floor Covering News

Despite maintaining extensive product selections, logistics hubs and customer service centers, Amazon and Wayfair appear to be flying under the radar in the residential flooring business. We are fortunate that in our market, people want to see product and touch it.” Oftentimes it happens right under their very noses. “The

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