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5 tips to better selling

Floor Covering News

By Ken Ryan— W hether it’s the type of people you hire, the approach you take when upselling customers to better-end goods or the follow-through with the customers once the installation has been completed—there are myriad ways to boost sales as well as your bottom line. Eric Wooten, Johnson Floor & Home Carpet One, Tulsa, Okla.

Tulsa 75
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Dealers share A+ products from 2020

Floor Covering News

The flooring industry was not immune to these impacts as plant shutdowns and retail showroom pauses put a crimp on product introductions. In fact, new product offerings and line extensions were robust in 2020 in what turned out to be a better-than-expected year for most flooring retailers and distributors. Or so you might think.

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Daltile makes a bold ‘Statement’

Floor Covering News

Patrick Warren, vice president of residential sales, put it in perspective: “When you’re shopping within the 2.0 It’s about providing ideas, whether it’s a back-splash or a certain look like stone, marble or wood,” Thorn-Brooks said. “We Penny Carnino, operations manager for Grigsby’s Carpet & Tile in Tulsa, Okla.,