Floor Covering News
JULY 5, 2023
This week we asked: How were business sales in the first half? ” —Palmer Johnson Johnson Floor & Home Tulsa, Okla. “Despite the uncertainty of the markets, interest rates and the housing outlook, we have maintained a slight increase over this time last year. Surprisingly, our cash-and-carry business is up.”
Floor Covering News
APRIL 11, 2023
If you’ve worked in sales, you’ve probably heard all the typical objections: “It’s too expensive.” “I Even responses like: “I’m just looking” or “Let me think about it” serve as a warning sign that you’re probably going to lose the sale. I saw the same product cheaper at the store down the street—can you match it?”
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Floor Covering News
DECEMBER 18, 2023
A case in point is Tulsa, Okla.-based based Grigsby’s Carpet, Tile & Hardwood, which, like many, were not wearing rose-colored glasses at the start of the year. “We Carnino cited an infusion of sales talent “who are driven and always working to improve their sales” with contributing to the success in 2023.
Floor Covering News
FEBRUARY 17, 2023
We want to make sure the before, during and after sales experience meets each customer’s obtainable expectation. Penny Carnino, Grigsby’s Carpet, Tile & Hardwood Tulsa, Okla. Our major area of emphasis will be the customer experience. Jon Dauenhauer, Carpet World Bismarck Bismarck, N.D.
Floor Covering News
MARCH 26, 2024
I learned to identify red flags early during the sales process. If we have a customer that continually has items they try to add on to a job that was bid—or the scope changes and the customer won’t do change orders—it’s time to re-evaluate whether it’s worth continuing doing business with them,” said Penny Carnino, COO of Tulsa, Okla.-based
Floor Covering News
APRIL 29, 2024
We have found that the price point, construction and colors fit a wide range of style and consumer preference.” — Arthur Paylor Mill Creek Carpet & Tile Company Tulsa, Okla. XL12 comes with a site-finished look that can transform large spaces. “TRUCOR luxury vinyl planks and tiles has been an outstanding addition for us.
Floor Covering News
FEBRUARY 8, 2023
E-commerce’s share of total retail sales is expected to rise from nearly 21% to almost 24% in 2023, CBRE, a commercial real estate and investment firm, reported. “We To my knowledge, we have never competed with Amazon or Wayfair,” said Penny Carnino, director of operations at Grigsby’s Carpet, Tile and Hardwood, Tulsa, Okla. “We
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