Floor Covering News

FEBRUARY 8, 2023

Despite maintaining extensive product selections, logistics hubs and customer service centers, Amazon and Wayfair appear to be flying under the radar in the residential flooring business. Online vendors continue to change the way consumers shop for home goods, including flooring.

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Floor Covering News

MAY 15, 2023

In fact, many successful flooring retailers know when to turn away business, even telling potential customers that they might be better served going elsewhere. We want customers to love the style and design of the products. Have you installed any new flooring in your showroom? And then we will discuss price and performance.”

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Floor Covering News

FEBRUARY 16, 2022

Las Vegas—Undaunted by the continuing presence of COVID-19 and the Omicron variant, flooring retailers who trekked to Las Vegas for Surfaces 2022 say they were happy to have made the trip. From seeing new products to connecting with customers, dealers gave the show rave reviews and agreed there is nothing quite like Surfaces.

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Floor Covering News

AUGUST 30, 2021

Eric Wooten, Johnson Floor & Home Carpet One, Tulsa, Okla. Nick Freadreacea, The Flooring Gallery, Louisville, Ky. There is a solid core group of people who are dealing with the customers on a daily basis, so when someone calls about her product, it is not, “Please hold so I can plug in your order number.”

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Floor Covering News

APRIL 11, 2023

I saw the same product cheaper at the store down the street—can you match it?” Floor Covering News rounded up a few experts to get their advice on how to handle such situations. That’s similar to the approach taken by sales representatives at Grigsby’s Carpet, Tile & Hardwood, Tulsa, Okla. I’m never a ‘salesperson.’

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Floor Covering News

FEBRUARY 14, 2022

The “show,” of course, was Surfaces 2022 —the first fully vested flooring convention since the beginning of the COVID-19 pandemic. The Surfaces 2022 event, meanwhile, featured all the major players as well as top-tier flooring retailers. Judy Rosas, Sergio Rosas Flooring, Valencia, Calif., I am new to the flooring business.

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Floor Covering News

JUNE 25, 2021

Cali’s SPC flooring products are designated as completely waterproof. By Ken Ryan and Reginald Tucker Consumers may not know an SPC from a WPC but they can relate to waterproof flooring. It’s what draws them into retail showrooms and helped fuel the runaway sales of the resilient flooring category. Have a flood?

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Floor Covering News

JANUARY 30, 2022

For the first time in 15 years the International Surface Event (Surfaces 2022) will include every major flooring manufacturer on the show floor as an exhibitor. Shaw Floors’ returning to the show this year is also a huge benefit.”. Ditto for Penny Carnino, COO, Grigsby’s Carpet, Tile and Hardwood, Tulsa, Okla.,

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Floor Covering News

DECEMBER 2, 2021

These features include educational insights, new and staple hardwood products and a spotlight featuring one of the Coalition’s members. The concept of waterproof floors—whether it’s hard-wood, SPC/WPC or rigid core/wood hybrids—is truly resonating with consumers. Compared to an untreated engineered wood floor—after three days of sub-.

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Floor Covering News

MAY 28, 2020

“We just had a dealer in Minnesota who worked with a local bowling alley to install one of our click LVT products and get the space in tip top shape for its customers.” based New Dimension Hardwood Floors. Commercial projects were also the saving grace for dealers like Tulsa, Okla.-based Such was the case with Eugene, Ore.-based

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Floor Covering News

SEPTEMBER 17, 2020

“Many NFA members were outspoken in their request to come together this fall, albeit in a cautionary manner,” Jason McSwain, president of the NFA and owner of McSwain Carpets & Floors, Cincinnati, told FCNews. “On-site Penny Carnino, COO of Grigsby’s Carpet, Tile & Hardwood, Tulsa, Okla., Members buy in.

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Floor Covering News

MARCH 8, 2021

By Ken Ryan T he winter storm and cold snap that led to interruptions and closures for flooring retailers and distributors across Texas and Oklahoma is one for the history books. The mid-February Southwest big freeze and weather onslaught won’t soon be forgotten by flooring professionals who lived it. Tracking the toll.

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Floor Covering News

FEBRUARY 2, 2022

” For several flooring retailers, these are the first words now found at the top of their websites following the COVID-19 outbreak. many of the measures flooring dealers implemented during the early days remain in effect. Flooring dealers wasted no time utilizing technology to bring people back to the stores.

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Floor Covering News

OCTOBER 18, 2021

By Ken Ryan B ehind every successful floor covering retailer is a supplier—or core group of vendors—with a vested interest in the health and vitality of that retailer. TDG is obsessed with its customers’ success and prides itself on providing visually appealing and differentiated products. “We Engineered Floors.

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Floor Covering News

AUGUST 23, 2021

Home improvement flooring projects continue to spur sales for flooring retailers. By Ken Ryan— Despite a host of potential roadblocks—inflationary pressure, the Delta variant, ongoing supply-chain slowdowns and a lack of installers—flooring retailers, for the most part, continue to report strong business activity through early August.

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CUSTOM Insights Blog

MARCH 27, 2015

But for Jed Ballew, project architect with Kinslow, Keith & Todd in Tulsa, Oklahoma, there is still work to do. We design a wide variety of projects in the Tulsa metropolitan area, with a focus on education - especially early childhood education centers. What are some of the tiled projects that your firm has recently completed?

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Floor Covering News

AUGUST 12, 2021

While flooring is still largely ruled by well-established legends and pioneers, there’s a new generation in town. Millennials are making a name for themselves in the flooring game, taking the lead on everything from marketing to retail ownership to product design. CEO/president, Nonn’s Kitchen Bath & Flooring.

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Floor Covering News

AUGUST 9, 2022

That digital branding usually equates to healthy advertising initiatives to promote that brand all year long—whether consumers are in the market for new flooring or not. FCNews sat down with several flooring dealers to discuss their relationship with digital branding. O’Krent Floors, San Antonio, Texas. Craig Philips.

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Floor Covering News

JUNE 9, 2020

“We just had a dealer in Minnesota who worked with a local bowling alley to install one of our click LVT products and get the space in tip-top shape for its customers.”. based New Dimension Hardwood Floors. Commercial projects were also the saving grace for dealers like Tulsa, Okla.-based Such was the case with Eugene, Ore.-based

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Floor Covering News

SEPTEMBER 3, 2020

Flooring retailers have a compelling story to tell when touting the benefits of waterproof vinyl—and, in some cases, carpet and padding as well. Being waterproof is—and should be—enough to sell the product,” said Rob Elder, co-owner of Hiller’s Flooring America, Rochester, Minn. Every product we sell has a story.

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Floor Covering News

JUNE 29, 2021

Now, I know to look at the product back here on the display.’ We’ve got digital in there that we’re going to continue to build on to connect it for them, but it’s giving them design ideas and helping them narrow down the selection of the product.”. For instance, one fixture in the showroom features mainly high-margin products.

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Focus Floors and Furnishings

OCTOBER 15, 2010

Focus Floors has made it a priority to make our carpet tile products available to everyone in the continental US. As a company, we work with our freight carriers to find the best possible prices on getting our products to our consumers. As you can imagine, there are many shipping options available today. Brooklyn, NY.

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Floor Covering News

JUNE 16, 2021

The accelerated migration trend that had already started had an extensive impact on all businesses, urban- and suburban-based flooring retailers included. Suburban flooring retailers FCNews interviewed said they have seen a higher volume of customers and/or more purchases for new homes. Case in point is Naperville, Ill.-based

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Floor Covering News

MAY 4, 2022

Domestic suppliers are seizing the opportunity to tout their local production capabilities in the face of rapidly rising freight charges amid longer shipping times. But is all this flag-waving really resonating with floor covering retailers? Matt Wien, Marshall Carpet One Floor & Home, Mansfield, Ohio. . manufacturing.

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Floor Covering News

MARCH 11, 2022

Quinn—Retail sales associates (RSAs) should thoroughly understand their store’s products and services and come across as knowledgeable and professional—that’s a no-brainer. Our sales professionals are thoroughly trained on every product that hits the sales floor.

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Floor Covering News

FEBRUARY 25, 2022

Fike Bros Carpet One Floor & Home Yeagertown, Pa. Fike Bros Carpet One Floor & Home in Yeagertown, Pa., Playing on that theme, the company offered $40 one-room or whole-house carpet installations, $40 one-room or whole-house window treatment installations and 40% savings on select hard surface flooring options. “We

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Floor Covering News

JANUARY 2, 2020

The tariff has impacted flooring dealers in many ways, both good and bad. The tariffs on Chinese imports have not been the onerous burden flooring dealers once feared, anecdotal research finds. In cases where price is a concern, dealers have turned to water-resistant laminate floors as an alternative. [On For Tulsa, Okla.-based

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Floor Covering News

FEBRUARY 10, 2023

To get an idea of how siblings can work seamlessly together to successfully operate a family-owned business, FCNews rounded up Christina Smith and Palmer Johnson of Johnson Floor and Home; Kelli Kadlec and Ethan Strauch of Floor Craft; and Dean and Deb DeGraaf, co-owners of DeGraaf Interiors. I would say we still do that to this day.”

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