Remove do-not-sell-my-information
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New Year’s resolutions for retail sales pros

Floor Covering News

Over 25 years’ tradition of New Year’s resolutions is something I will not break, and it continues to be consistent with the new chapter in my professional life at The Dixie Group (TDG). Following are my resolutions for retail professionals in 2024—independent of TDG. Remember, 100% of the things that you don’t do will not work.

Sales 52
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How some flooring dealers make ecommerce work

Floor Covering News

Photos, and even today’s popular room visualizers, while useful tools in the selling process, rarely close the deal on their own. Floor Covering News spoke to several of those dealers about biting the ecommerce bullet and their best tips on how to successfully sell online. I look at how I operate in my personal life.

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The only constant in business is change

Floor Covering News

In my experience, I’ve learned that in order to change your circumstances, you might have to change the way you do things—or you may have to make some pretty dramatic changes to get where you want to go. Are you really selling wholesale? It’s great marketing to inform your previous customers of the name change.

Sales 52
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MSI continues 45-year growth trajectory

Floor Covering News

Its state-of-the-art information system forecasts customer demand and manages inventory levels to ensure all products and services are provided on time. What [my parents] really saw was an opportunity to bring natural stone to the middle class,” said Raj Shah, president. We’re in the business of information. That’s correct.

Trends 98
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Selling and Serving the High Maintenance Customer

CTDA's Tiledealer Blog

Selling and Serving the High Maintenance Customer. In my educational seminars, I frequently ask members of my audience to give me a general profile of their customers. Today’s customers: Are more knowledgeable and informed because of their immediate access to the internet. After all, he was one of my customers.

Meeting 100
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My interview with ChatGPT

Floor Covering News

(First part in a series) T hese are my exact questions and the real, unedited answers from ChatGPT: First off, Chat, tell my audience a little about yourself. I can chat about just about anything—from the latest trends in flooring to the mysteries of the universe (although, fair warning, my sense of humor is a bit nerdy).

Video 75
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WOFB: Project managers play a critical role in business

Floor Covering News

If you want to run a successful flooring store you really do need a project manager. Impact of a project manager As a project manager, my job is to make sure every aspect of The Carpet Girl experience is pinpointed and customized to each individual client. Your salespeople are hired to sell. Floor prep? Rip up and disposal?

Sales 104